Shipping
Orders typically ship within 2 business days, unless otherwise noted. Please keep in mind that expedited shipping options reduce delivery times once the order has been fulfilled by our production team; they do not reduce the order fulfillment time.
Made-to-order Room Divider Curtains shipping times may vary depending on fabric availability.
Return Policy
We want you to be happy with your purchase!
We offer free returns for any product in new condition if a request for return is made within 30 days of your order being delivered, for a full refund of the item's sale price at the time of order. Original shipping costs are not refundable.
Note: Any items marked as FINAL SALE, MADE-TO-ORDER, or CUSTOM are not eligible for return. Please measure carefully, and feel free to reach out if there's anything we can help with before you order.
All items must be sent back in the original packaging. If original packaging is unavailable, customer is responsible for the condition of the item upon receipt at our warehouse. Items must be in new condition, unused/unwashed and show no signs of wear, use, or installation. If returned items are received in damaged or otherwise used condition, we reserve the right to issue a partial refund, or no refund, depending on the condition of the item(s) at our discretion. In the event that we cannot offer a full refund for a return, we will reach out to the customer to determine whether they would like to have the item shipped back to them, or disposed of/recycled.
If your order arrives damaged, please contact us as soon as possible after delivery to file a damage claim. We will make every effort to ensure your order arrives in good condition.
Start a Return
To start a return, send our support team a message at support@evertrack.co, include your order number and reason for return, and we will be happy to provide you with a return shipping label for your order if it's been less than 30 days since your order was delivered by the carrier.
If you have any questions about an order, shipping, or return issue, feel free to contact us.